Watched on Netflix (or other streaming channels)

[Juniper]

I'm getting a green screen with sound.

If you experience a green screen with sound when you try to watch Netflix, it typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.
Amazon Fire TV/Stick
Android phone or tablet
Apple TV
Blu-ray Player
iPad
Mac computer
Nvidia Shield
Roku
Smart TV
Windows computer or tablet
Xbox One
All other devices


https://help.netflix.com/en/node/12428

Only intermittenly?  I mean, I had this problem with this specific show
when I was at my previous address with different router and cable box. but the TV is the same.  AND sometimes it doesn't do that.  Just luck of the draw. I do suspect it must be device oriented, since I don't have the problem with the laptop.  I have no idea how to refresh the smart tv though.

Me neither but....... 

I don't Know....I'll likely blow the TV up.

I've never had to do this. What brand is your TV?

Samsung