09-18-2011, 04:50 PM
(This post was last modified: 09-18-2011, 05:33 PM by GoCometsGo. Edited 1 time in total.)
Part 2
Saturday AM
I still want to give this toy a chance. I'm not really interested in all of the "apps" but some of them will be very handy at work. So I brace myself for another round of "The Incredible Sulk vs. Pimply Faced Dweeb and head back to Verizon.
Upon entering the store, I am asked to electronically sign in. The sign over the door might as well have said DMV.
Me: How long is the wait?
Different PFD: All of our staff are busy and there are three people in front of you.
Me: Well then, how many people in front of me?
PFD: I just told you, three.
Me: I know, but you gave me that answer when I asked how long the wait was so I thought
maybe by asking how many people were in front of me you might then tell me how long
my wait was... if you follow my logic.
PFD: (giving me the stink eye) Do you want to sign in?
Me: No. I hate this store.
So, I left and went home.
After getting home got onto the Verizon website and decided to try and do things myself. I managed to get my contact list uploaded to their website and now all I have to do is re-activate the Droid. I knew that this was a breeze because it took my wife about 2 minutes to do it other day when I didn't want it done. Now I WANT it done so it should be a snap.
So first of all they want me to back up my contacts to another site... preferably GMAIL... so I open a GMAIL account. Then I tried to copy the contacts to there but it wouldn't take so I skip that step. Then I follow the steps required to activate my phone. I get to the very last prompt and then am told that only the main person on the account, (my daughter) can do that. But my daughter is on her way home from Portland and I know she won't answer the phone because she promised to never use the phone while driving. But, I called her anyway. She answered. So much for that. I explained that I needed her password and whatnot and that was all fine.
Then I log back onto the site under her account but now I don't see my contacts. I see hers. So I sort of wonder if this will work but onward I march into Verizon hell. I attempt several times to activate the phone but it still won't work. Finally, I call the HELP LINE. Surprisingly, they are "experiencing a large volume of calls today" but I hang in there anyhow. I finally get a human and we go through the entire process again.
Me: I just want to activate this Droid.
Her: Well I can help you with that.
Me: I'll bet you money you can't.
Her: HAHA
Me: Anyway, just tell me what to do
Her: Okay, normally we would just do this but our computers crashed today so you will have to dial this other number and they can help you.
Me: Does that mean that I win the bet?
Her: Well, we will get your phone going just dial *228 and follow the prompts.
Me: Okay. (dripping sarcasm) Sounds easy. I am very sure that will work.
Click.
More to come... almost done... taking a break
Saturday AM
I still want to give this toy a chance. I'm not really interested in all of the "apps" but some of them will be very handy at work. So I brace myself for another round of "The Incredible Sulk vs. Pimply Faced Dweeb and head back to Verizon.
Upon entering the store, I am asked to electronically sign in. The sign over the door might as well have said DMV.
Me: How long is the wait?
Different PFD: All of our staff are busy and there are three people in front of you.
Me: Well then, how many people in front of me?
PFD: I just told you, three.
Me: I know, but you gave me that answer when I asked how long the wait was so I thought
maybe by asking how many people were in front of me you might then tell me how long
my wait was... if you follow my logic.
PFD: (giving me the stink eye) Do you want to sign in?
Me: No. I hate this store.
So, I left and went home.
After getting home got onto the Verizon website and decided to try and do things myself. I managed to get my contact list uploaded to their website and now all I have to do is re-activate the Droid. I knew that this was a breeze because it took my wife about 2 minutes to do it other day when I didn't want it done. Now I WANT it done so it should be a snap.
So first of all they want me to back up my contacts to another site... preferably GMAIL... so I open a GMAIL account. Then I tried to copy the contacts to there but it wouldn't take so I skip that step. Then I follow the steps required to activate my phone. I get to the very last prompt and then am told that only the main person on the account, (my daughter) can do that. But my daughter is on her way home from Portland and I know she won't answer the phone because she promised to never use the phone while driving. But, I called her anyway. She answered. So much for that. I explained that I needed her password and whatnot and that was all fine.
Then I log back onto the site under her account but now I don't see my contacts. I see hers. So I sort of wonder if this will work but onward I march into Verizon hell. I attempt several times to activate the phone but it still won't work. Finally, I call the HELP LINE. Surprisingly, they are "experiencing a large volume of calls today" but I hang in there anyhow. I finally get a human and we go through the entire process again.
Me: I just want to activate this Droid.
Her: Well I can help you with that.
Me: I'll bet you money you can't.
Her: HAHA
Me: Anyway, just tell me what to do
Her: Okay, normally we would just do this but our computers crashed today so you will have to dial this other number and they can help you.
Me: Does that mean that I win the bet?
Her: Well, we will get your phone going just dial *228 and follow the prompts.
Me: Okay. (dripping sarcasm) Sounds easy. I am very sure that will work.
Click.
More to come... almost done... taking a break
